Business Growth, Customer Acquisition
- Lead generation and tracking efficiency
- Lead interaction and marketing analysis
- Customer acquisition
- Existing customer KRI
Revenue Tracking
- Site revenue analysis
- Revenue generation monitoring.
Customer Satisfaction
- Employee operational performance index.
- Feedback reports.
- Customer analytics.
Response Efficiency
- SLA compliance monitoring.
- Operation effectiveness reports.
Incident Reports
- Incident responsiveness metrics.
- Review and analysis
- Pattern tracking